TCES PRESCRIBERS

To request an TCES equipment order you will need to:

Create the order via the PRESCRIBER PORTAL
Inform us that you have sent us a new prescription.
You can do this by either:

emailing us at tces@fortunabambach.com or
completing the following simple Fortuna Web Form

Note: you can use your mobile to access the web form using this QR code:

To print out these instructions and the QR Code, you can DOWNLOAD a PDF.

Notes on Product Ordering

Minimum Data Set

To be able to access a prescription, the minimum information that we need is:

User Surname
User Post Code
User Date of Birth (Day & Month)

Delivery

If a delivery is required please add a delivery code: DEL01. If this is not added. the prescription will not be processed. This is not required if the product is being collected.

Walking Frames

The following table gives information on the best way to prescribe the following types of adjustable height walking frames:

Description	Use the following codes:	Please do NOT use the following codes
Wheeled Walking Frame - STANDARD	MO30 (specify S/M/L)	MO03 / MO04 / MO05
Wheeled Walking Frame NARROW	MO32 (specify S/M/L)
Walking Frame (NON-WHEELED)	MO29 (specify S/M/L)	M018 / MO28 / MO09 / MO10 / MO11

Commode Buckets

Please use TA13 (not TA18)

Toilet Frames

Please use BTA02 (not TA05)

Unavailable Codes:
Unfortunately we will no longer be able to provide the following items on prescription:
BA01 ~ Bath Board Standard 4 Slatted 26 Inch
BA02 ~ Bath Board-4 Slats 27In
BA08 ~ BATH SEAT - SLATTED
BA13 ~ Shower Chair Adjustable Height
BE06 ~ Bed Cradle
FU11 ~ Perching Stool, Arms Only
MO02 ~ Ferrule (ALL Sizes) Available to purchase for £2.50 ex VAT - Retail
MO06L ~ Lightweight Aluminium 3-Wheeled Rollator (MO06 remains available)
TA03 ~ Toilet Seat - Raised 6In
BA03 ~ Bath Board 4 Slats-28In
BA07 ~ Bath Seat 6In
FU09 ~ Cantilever Table (FU10 is an alternative)

ADDITIONAL INFORMATION

If you have any questions or wish to clarify some aspect of the prescription, please contact us on 020 8805 2020 (Option 3 for direct line) or tces@fortunabambach.com

The TCES Team 1st October 2024

Visit our Showroom & Training Centre

We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.

We're located just off the A10,
less than 10 minutes from the North Circular or M25
5-minute walk from Southbury Road Station
Level access showroom & Accessible toilets
Free local delivery available
Home assessments and delivery can be arranged
FREE PARKING in our large car park

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TCES PRESCRIBERS

Notes on Product Ordering

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