Rental Terms & Conditions

In renting equipment from Fortuna Mobility, it is the responsibility of the hirer to:

ensure the seatbelt, if available, is always secured properly on the user.
ensure the rental equipment is used safely and responsibly, avoiding danger to the user or any other person.
ensure that any equipment defects are reported to Fortuna immediately.
ensure that insurance is in place on a “new for old” basis to cover loss, theft, damage and public liability insurance.
notify Fortuna immediately of any change in health or needs of the user.
ensure payments are made on time. If payments are missed legal proceedings may be started.
notify Fortuna in advance if you wish to extend the duration of the rental.
return equipment in good condition at the agreed date.
replace any missing or damaged equipment or parts upon return, at their own expense.

Please note:

NO refund will be payable in the event of early return of equipment.
For long-term rentals, after 1 year, we will inspect/service the equipment and re-assess its suitability for the user. If applicable, we will provide information on ‘Buy Options’.
For hoist rentals, a LOLER test by Fortuna staff is required every 6mths.

All rentals are subject to availability

Visit our Showroom & Training Centre

We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.

We're located just off the A10,
less than 10 minutes from the North Circular or M25
5-minute walk from Southbury Road Station
Level access showroom & Accessible toilets
Free local delivery available
Home assessments and delivery can be arranged
FREE PARKING in our large car park

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Rental Terms & Conditions

Visit our Showroom & Training Centre

Fortuna Mobility Showroom

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