Our aim is to make the process as smooth and efficient as possible, as well as ensuring that the finished installation meets the highest standards. The following is an outline of what you might expect before, during and after the installation, so that you feel fully prepared.
Confirmation: one of our team will contact you shortly before the installation date to confirm arrival time and any final details.
Access and preparation: please ensure clear access to the area where the cubicle is to be installed. Removing personal items from the area will help our engineers work efficiently. If possible, please provide a nearby parking space, but don't worry if this is difficult for you.
Utilities: we may need access to water and electricity during the installation.
Arrival: our trained Fortuna installation team will introduce themselves and carry identification.
Protection of your home: we take care to protect flooring and surrounding areas, using dust sheets and coverings where required.
Installation work: our team will remove any existing fittings, as agreed, install the new shower cubicle and carry out all necessary electrical, plumbing and sealing work. We will keep disruption to a minimum.
Safety & Cleanliness: we aim to maintain a tidy workspace throughout and will follow all relevant safety procedures.
Schedule: most shower cubicle installations are completed within 5 days, although this can vary depending on the specific layout and any agreed adaptations. A typical timetable might be as follows:
Day 1 Electrical work - including changing room lights to sealed LED type and blanking off all open electrical outlets within 2.5m of finished cubicle
Day 2 Electrical work
Day 3 Flooring
Day 4 Building work
Day 5 Assembly work
NOTE: this is purely a guide the schedule may change, sometimes at short notice, according to circumstances.
Testing and demonstration: once installed, we'll test the shower cubicle and show you how to use and care for it.
Clean-up: we will tidy the work area and remove waste materials before leaving.
Aftercare and warranty: you will be provided with relevant aftercare information and details of your warranty.
Our customer services team remains available, if you have any questions or require support.
We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.
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