Call us on 020 8805 2020 to speak to a trained advisor
or email info@fortunabambach.com

Bambach Essence: Terms and Conditions of Sale



Safe use of a Bambach Saddle Seat

∙ I can confirm that I understand how to use the seat, either by a personal demonstration or by watching the following video: “The Science behind the Bambach” (which can be found at www.bambach.co.uk) Bambach UK cannot be held responsible for accident or injury resulting from improper use or lack of care during transfer on, or off, the seat.

 

Returns Policy

Following the delivery of products from Bambach UK returns can be made subject to the following conditions:

∙ A request for return is made within 30-days of delivery

∙ There is no evidence of wear and tear

∙ A handling fee of 20% of the purchase price will be charged for all returns

 

Warranty - Conditions

∙ Warranty is valid for 1 year from purchase

∙ Should the product require repair or replacement due to a manufacturing fault, this will be done free of charge.

∙ Our warranty is non-transferable if the product is sold to a new owner.

∙ Our warranty does not cover:

  ∙ Normal wear and tear.

  ∙ Abrasion, marks, piercing or impressions made be rough or sharp objects.  

 ∙  Improper use, including damage caused by mishandling, accidental damage or dropping the product.
      Please refer to the following video: “The Science behind the Bambachfor instructions on use.

  ∙ Where the product has not been maintained in accordance with the manufacturer’s recommendations.

  ∙ Products where modifications or repairs which have been made by a third party.

 

Warranty – How to Claim

Should you have any problem or fault with your Bambach Saddle Seat please stop using the product immediately and proceed as follows:

∙ Contact Bambach UK Customer Services with the exact details of the nature of the problem (including photographic evidence) as soon as possible.

∙ You will be sent a collection box. Please pack the product securely and safely for return.

∙ We will contact you to arrange a collection date. Please ensure that the seat is ready and available for pick up.

∙ Delivery and collection of the saddle seat is FREE, however a £20 charge may be payable if reasonable efforts are not made to make the seat available for collection.


8th September 2025

Visit our Showroom & Training Centre

We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.

  • We're located just off the A10,
    less than 10 minutes from the North Circular or M25
  • 5-minute walk from Southbury Road Station
  • Level access showroom & Accessible toilets
  • Free local delivery available
  • Home assessments and delivery can be arranged
  • FREE PARKING in our large car park

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Call us on 020 8805 2020 to speak to a trained advisor
or email info@fortunabambach.com

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