Call us on 020 8805 2020 to speak to a trained advisor
or email

Troubleshooting Riser Recliner Chairs

If you're experiencing problems with your Riser Recliner, we would would suggest working through the following list of questions. If this doesn't solve the problem, you can e-mail as at Alternatively call us on 020 8805 2020 or complete the following form and we'll get back to you:

Contact Form


Q. When did you notice a problem?
Q. Did something happen?
Q. Is it making any unusual noises?


Q. Clearance around the chair ie there is no obstruction. Can someone walk around the chair?


Q. Is the chair plugged into the wall?
Q. Is the plug socket switched on?
Q. Is the lead to the chair plugged into the transformer?
Q. Is the light on the transformer on?

Plugged in and sitched on


Transformer unplugged

Transformer plugged in


Q. Is the handset plugged in properly?
Q. Is the wire free?
Q. Is there any evidence of damage or fraying of the lead?
Q. Some handsets have built-in lights, are these on?

Riser Recliner Handset

Handset connector unplugged

Handset connector with guard open

Handset connector plugged in

Visit our Showroom & Training Centre

We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.

  • We're located just off the A10,
    less than 10 minutes from the North Circular or M25
  • 5-minute walk from Southbury Road Station
  • Level access showroom & Accessible toilets
  • Free local delivery available
  • Home assessments and delivery can be arranged
  • FREE PARKING in our large car park


Call us on 020 8805 2020 to speak to a trained advisor
or email

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