If you're experiencing problems with your Riser Recliner, we would would suggest working through the following list of questions. If this doesn't solve the problem, you can e-mail as at email@example.com. Alternatively call us on 020 8805 2020 or complete the following form and we'll get back to you:
Q. When did you notice a problem?
Q. Did something happen?
Q. Is it making any unusual noises?
Q. Clearance around the chair ie there is no obstruction. Can someone walk around the chair?
Q. Is the chair plugged into the wall?
Q. Is the plug socket switched on?
Q. Is the lead to the chair plugged into the transformer?
Q. Is the light on the transformer on?
Plugged in and sitched on
Transformer plugged in
Q. Is the handset plugged in properly?
Q. Is the wire free?
Q. Is there any evidence of damage or freeing of the lead?
Q. Some handsets have built-in lights, are these on?
Riser Recliner Handset
Handset connector unplugged
Handset connector with guard open
Handset connector plugged in
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Our friendly highly-trained staff will help you make a choice which is right for you.