Call us on 020 8805 2020 to speak to a trained advisor
or email

VAT Relief

Some items that we sell are available free from VAT (Value Added Tax). The product description will normally make clear whether this is the case, but if there you have any doubt or you would like to check its availability, please contact us on 020 8805 2020 or e-mail us at

To claim relief from VAT, please click on the following link: 

VAT Relief - Declaration


Alternatively, you can download an application form. Please print out the form and send it back to us, after having completed Part II.

Download VAT Exemption Form

Who can claim Relief from VAT?

If you have a chronic medical condition or disability, you will be eligible to claim relief from VAT – if you’re unsure, we are happy to advise. There’s no need to register with HM Revenue and Customs, once we’ve received the completed form we’ll do the rest.

 Can I claim VAT Relief on behalf of someone else?

In some cases, if it is not possible for the user of the equipment to sign the form, we will accept the signature of another responsible person, such as a close relative, guardian or doctor.

When claiming on behalf of another, please state your name and contact telephone number alongside the name of person claiming the relief who has a disability or chronic medical condition.

Visit our Showroom & Training Centre

We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.

  • We're located just off the A10,
    less than 10 minutes from the North Circular or M25
  • 5-minute walk from Southbury Road Station
  • Level access showroom & Accessible toilets
  • Free local delivery available
  • Home assessments and delivery can be arranged
  • FREE PARKING in our large car park


Call us on 020 8805 2020 to speak to a trained advisor
or email

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