FAQs - Adaptations

Q. What are home adaptations?

A. Home adaptations are changes made to a property to improve accessibility, safety and independence for people with reduced mobility, disability or age-related needs.

Q. Do you provide free surveys?

A. Yes. We offer free advice, home surveys and no-obligation quotations, whether you know exactly what you need or would like advice and ideas.

Q. Can you work with Occupational Therapists and Local Authorities?

A. Absolutely. We regularly work alongside OTs, Housing Associations, and Local Authorities, and can deliver adaptations specified through OT assessments or Disabled Facilities Grants (DFGs).

Q. How long does it take to complete an adaptation?

A. Timescales vary depending on the work involved. Minor adaptations may be completed in a day, while larger projects such as wet rooms or permanent ramps will take several days - we'll advise you on what's involved.

Q. Can existing bathrooms really be converted into wet rooms?

A. Almost any bathroom or suitable space can be converted into a level-access wet room, subject to survey and structural considerations.

Q. Are ceiling hoists suitable for domestic properties?

A. Yes. Ceiling track hoists can be installed in most homes and designed to suit individual layouts, including bedrooms, bathrooms and transfers between different rooms.

Q. Do you provide servicing and repairs?

A. Yes. We provide ongoing servicing, repairs, and LOLER testing for hoists and moving and handling equipment.

Q. Are your staff DBS checked?

A. Yes. All relevant staff are fully DBS checked and trained for working in peoples homes, hospitals and care homes.

Q. Who is responsible for choosing the right adaptation?

A. We work collaboratively with you, your family, carers, or professionals to ensure the solution is safe, practical, and tailored to your needs.

Visit our Showroom & Training Centre

We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.

We're located just off the A10,
less than 10 minutes from the North Circular or M25
5-minute walk from Southbury Road Station
Level access showroom & Accessible toilets
Free local delivery available
Home assessments and delivery can be arranged
FREE PARKING in our large car park

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