FAQs - StairSteady

Q. Does it matter if the walls are only stud walls?

A. No, as long as the wall has wooden supports. If you are unsure, we’ll come and do a survey for you.

Q. What happens if I have more than one set of stairs or if I have a landing in the middle?

A. For a split set of stairs then we can use a Dogleg unit which is supplied in 2 parts, one for each flight.

Q. How can I try the StairSteady before I buy?

A. Come to our Enfield showroom to try out our demonstration unit

Q. Will it block my stairs?

A. No, it folds away at both the top and bottom of your stairs

Q. Does the StairSteady have to replace my existing handrail?

A. Usually it will replace your rail so we can position the StairSteady at the best height for you. If you wish to keep your handrail, we can discuss this, but you will need a survey to make sure that we can position your StairSteady at the safest and most effective position for you.

Q. How long does it take to fit?

A. About 2 hours in normal circumstances, if you have different stairs or specific needs it may be a little longer.

Q. How much weight does it hold?

A. It is tested up to 25 stone, but it is possible for it to work with heavier than this. If you are heavier than this please let us know as we may need to do a special structural survey on your house which will cost more and use different fixings when it is fitted.

Visit our Showroom & Training Centre

We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.

We're located just off the A10,
less than 10 minutes from the North Circular or M25
5-minute walk from Southbury Road Station
Level access showroom & Accessible toilets
Free local delivery available
Home assessments and delivery can be arranged
FREE PARKING in our large car park

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