FAQs - Hip Replacement

Q. Do I need to pay VAT?

A. If you have a long-term medical condition you do not need to pay VAT on most products that we sell. However, if your hip problem is due to an acute problem which has been dealt with by the operation the you would have to pay VAT. We can advise you this and help you with the simple paperwork.

Q. I’m recovering, so I’m not sure how long I’ll need the equipment for?

A. Because recovery from a hip replacement can be unpredictable a sensible option might be to consider renting, at least in the first instance. We stock a large variety of equipment for rent so read our rental page or call us for more information.

Q. Can I try the equipment before buying it?

A. You can visit our showroom and try out the equipment there. However, if you feel you need to try it out at home before buying, we offer a wide range of products available for rent, for periods as short as 2 days.

Q. I’m waiting for my operation. Could I come and discuss what equipment might help.

A. If you’re not sure what you might need after an operation, we’re very happy for you to come to the showroom to discuss things calmly before you actually go into hospital. You’ll often be prescribed some simple equipment by the hospital team but we can show you some of the other options that might be useful after your surgery.

Visit our Showroom & Training Centre

We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.

We're located just off the A10,
less than 10 minutes from the North Circular or M25
5-minute walk from Southbury Road Station
Level access showroom & Accessible toilets
Free local delivery available
Home assessments and delivery can be arranged
FREE PARKING in our large car park

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