Call us on 020 8805 2020 to speak to a trained advisor
or email info@fortunabambach.com

FAQs - SomaLift

Q. Can I see the SomaLift?

A. We have a demo model in our showroom and assessments in your own home are also possible.

Q. Will the SomaLift fit into my small bathroom?

A. The SomaLift  has very compact and should fit into most bathrooms, but if you're not sure you can ask us for advice.

Q. Will the SomaLift fit over my toilet?

Q. The compact design should fit over all toilets, including standard oval shaped ones seen in most houses.

Q. Should the SomaLift be fixed to the floor?

A. If you have tendency to lean to one side and are very unsteady on your feet we recommend fixing the toilet lift to the floor (particularly if your toilet lift is fitted with armrests).

Q. How often do I need to charge the battery?

A. The number of ‘lifts’ from a full battery charge will depend on a number of factors, including the weight of the user, the age of the battery and the number of times the battery has been charged over its lifetime. As an approximate guide, a new, fully charged battery pack will manage approximately 100 lifts (up and down) for a 130kg (20.5 stone) user.

Q. How should I clean my SomaLift?

A. Raise the toilet seat to its maximum height or pull the toilet lift away from the toilet to gain best access to clean the toilet lift.

Use mild, non-abrasive bathroom cleaners. If the toilet lift requires disinfection, a soft cloth can be used to wipe down surfaces with an antibacterial cleaning agent (as you would for other domestic surfaces, such as baths and washbasins).  Afterwards, wipe over with a damp cloth and then dry with a dry cloth.

The toilet lift should only be cleaned by hand.

Q. Do I need to pay VAT?

A. If you have a long-term medical condition you do not need to pay VAT on most products that we sell. We can advise you this and help you with the simple paperwork.

Visit our Showroom & Training Centre

We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.

  • We're located just off the A10,
    less than 10 minutes from the North Circular or M25
  • 5-minute walk from Southbury Road Station
  • Level access showroom & Accessible toilets
  • Free local delivery available
  • Home assessments and delivery can be arranged
  • FREE PARKING in our large car park

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Call us on 020 8805 2020 to speak to a trained advisor
or email info@fortunabambach.com

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