Recently, we were contacted by P, who had suffered a fall while going downstairs. The
experience left her injured, shaken, and increasingly unsteady on the stairs. Like many people in
similar situations, she initially approached the local council for support. While they were able to
offer a basic handrail installation, the option available was functional but low quality and didn’t
complement her home’s existing décor or fittings.
Wanting something safe and more in keeping with her home P contacted us.We arranged for
our surveyor, Mahmud, to visit and assess the staircase. Rather than offering a one-size-fits-all
solution, Mahmud brought a wide range of handrail styles, finishes, and fittings to discuss on
the day.
He was able to carefully match the existing dark oak finish of P’s staircase, using a varnished
stain that blended seamlessly with her current woodwork. After providing detailed advice and
sending a clear quotation, P was happy to move forward.
This was not a standard handrail installation. P specifically requested gold fixings, end caps and
mitred joints at the middle landing to create a smooth, continuous transition along the staircase.
Mitring requires precise measurement and craftsmanship to achieve a seamless look.
Working together, Mahmood and our technician Steve completed the installation to an exacting
standard. The finished result was:
● A custom dark oak–stained wooden handrail
● Gold caps and fixings for a refined finish
● Mitred joints across two landings for a continuous flow
● A design that complemented the existing staircase perfectly
The handrail now blends in naturally with the stairs as if it had always been there.
At Fortuna we believe safety solutions should never compromise on quality or appearance.
Practical support can — and should — feel like a natural part of your home.
If you or a loved one are experiencing difficulty with stairs, we’re here to help with tailored, high-
quality solutions designed around your needs.
We stock a wide range of products, with over 1000 lines available in the showroom.
Come and TRY out the products to see what suits your needs.
Our friendly highly-trained staff will help you make a choice which is right for you.
4 Northgate,
Crown Road,
Enfield,
London
EN1 1TG
United Kingdom
020 8805 2020
info@fortunabambach.com
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